In the rare circumstance that your item has a defect or is missing from your order, please contact Customer Service at info@trudtox.com

If you change your mind and would like to return your product, we’re happy to refund it as long as:

  • Within 60 days from date of purchase.
  • The goods must be in an “as new” condition and returned in the original, undamaged packaging along with the accessories and free gifts received with it.
  • The products must not have been used.
  • All sealed items must not be opened.

You are responsible for all goods sent until they arrived at our warehouse, and agree to assume the costs associated with returning your purchases item(s) to us. Please ensure that your item(s) is packed well to prevent damage. We strongly recommend that you use a reliable postal service with parcel tracking services.

Should you have any further enquiries, please feel free to contact Customer Service at info@trudtox.com