Frequently Asked Questions

  • Cleansing effect
  • Helps with constipation
  • Reduce bloating
  • Increase energy levels
  • Works gently

howtrufitworks

A vitality boosting formulation of imported, European high quality herbs, floras and teas traditionally know for aiding and relieving digestive problems such as stomach bloating, gas and constipation.

  • Convenient
  • No Dieting
  • 100% Natural
  • Effective
  • No Senna (Cassia Angustifolia)
  • No Caffeine

It’s a 20-Day programme to help Jump-Start and support the body’s natural daily process of detoxification without harsh laxatives like commonly used Senna (Cassia Angustifolia).

A 100% natural tea blended from quality herbs and floras with added de-caffeinated green tea, formulated to help you detox and reduce excess fat.

  • Brew in freshly boiled water for 10-15 minutes.
  • Brew longer for a stronger tea.
  • Consumer one sachet every alternate night over 20 days.
  • For faster results, combine it with regular exercise and clean eating.
  • Upon completion of the 20-day challenge, take a break and repeat the challenge at another time.

A 20- Day natural detox programme on TruDtox – Thermo-G pack, to be consumed every alternate night.  In total, 10 sachets will be required.

Anyone from ages 18 and above who wants to:

  • boost metabolism
  • shape his/her body through a natural detox

(Disclaimer: TruDtox tea should not be taken by pregnant and nursing mothers. If you have any pre-existing condition that you are concerned may make you unsuitable for TruDtox, then you should consult your doctor before consumption. TruDtox should not replace a healthy diet or exercise! Continue to eat healthy foods like fruits and vegetables, and eat the recommended amount of calories per day.)

howtrucleanseworks

Anyone from ages 18 and above who wants to:

  • boost his/her digestive system
  • de-bloat and flatten tummy
  • improve bowel movement
  • increase energy levels
  • shape his/her body through a natural detox

(Disclaimer: TruDtox tea should not be taken by pregnant and nursing mothers. If you have any pre-existing condition that you are concerned may make you unsuitable for TruDtox, then you should consult your doctor before consumption. TruDtox should not replace a healthy diet or exercise! Continue to eat healthy foods like fruits and vegetables, and eat the recommended amount of calories per day.)

  • Brew in freshly boiled water for 10-15 minutes.
  • Brew longer for a stronger tea.
  • Consume one sachet every alternate night over 20 days.
  • Upon completion of the 20-day challenge, take a break and repeat the challenge at another time.
  • You may also follow up with a tea bag occasionally, or as and when you feel a need to detox.

We’d be more than happy to help – kindly contact our Customer Service personnel at info@trudtox.com and we will be happy to assist you.

Yes. All prices and transactions are only in USD.

We accept all types of MasterCard or Visa credit cards, both local and international.

Yes, we accept debit cards as long it’s a MasterCard or Visa.

PayPal is a payment method for online purchase that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information visit https://www.paypal.com/my

You can sign up for a PayPal account at https://www.paypal.com

Please contact PayPal customer service.

Payment will be deducted from your PayPal account immediately.

iPay88 is an Internet Payment Switching Gateway through credit card, Internet Banking (or E-Debit) & Electronic Wallet (E-Wallet), developed by Mobile88.Com Sdn Bhd. It is the same Online Payment Gateway System currently provided by many licensed Financial Institutions. For that reason, customers can be certain of iPay88’s security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. Find out more about iPay88 at http://www.ipay88.com/about.asp

Please check with your bank or financial institution to rule out errors on their behalf. If problems continue to persist, please contact Customer Service and we will help you with the technical difficulties.

All successful transactions will receive a confirmation email that contains an order tracking number. If you have not received confirmation via email, please try placing your order again. Alternatively, please contact Customer Service to confirm the placement of your order.

Yes. Firstly, we do not store any credit card information on our website because we understand that the safety of your personal information is extremely important. On top of that we use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.

We aim to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped to you as fast as possible. If we are unable to meet the estimated delivery date, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

All products are deliverable internationally. Kindly refer to the list below:

ZoneDestination countries
1Brunei
Singapore
Cambodia
Hong Kong
Laos
Myanmar
Philippines
Thailand
Indonesia
Vietnam
2Other countries

Once you have added your item into the shopping cart, you can then enter the country and postcode of delivery to get an estimate of the delivery charges.

Customs or import duties may be charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. As customs and import duties vary, we are unable to tell you the exact costs. Do contact your local customs office to find out about additional charges.

Typically, we aim to send out all items on the next working day. However, as an estimate, you can expect your items to be shipped out within 5 working days (Monday-Friday) of your purchase, excluding public weekends & holidays. You will receive an email with your tracking number once your order has been shipped. You may track your parcel at: http://www.pos.com.my/postal-services/quick-access/?track-trace

Please refer to the table below for estimated delivery time for FlexiPack International:

ZoneDestination countriesEstimated delivery time (working days)Notes
1Brunei, Singapore4 – 10The estimated delivery time listed applies to major cities only. Delivery to area outside of major cities may incur additional days. Delivery time also is subject to custom clearance process.

For registered items, an additional day is needed because it is a recorded delivery.

Cambodia, Hong Kong, Laos,
Myanmar, Philippines, Thailand,
Indonesia, Vietnam
4 – 10
2Australia, Bangladesh, China, Fiji,
India, Japan, Macao, Mongolia, New Zealand,
South Korea, North Korea,
Taiwan, Sri Lanka
5 – 11

 

Other countries6 – 11

Kindly note that transit times are subject to custom’s clearance, transport conditions and volume of mail traffic, and may take up to 2 weeks to arrive.

Please get in touch with our customer service at info@trudtox.com or whatsapp +6012-386 0488

In the rare circumstance that your item has a defect or is missing from your order, please contact Customer Service at info@trudtox.com

If you change your mind and would like to return your product, we’re happy to refund it as long as:

  • Within 60 days from date of purchase.
  • The goods must be in an “as new” condition and returned in the original, undamaged packaging along with the accessories and free gifts received with it.
  • The products must not have been used.
  • All sealed items must not be opened.

You are responsible for all goods sent until they arrived at our warehouse, and agree to assume the costs associated with returning your purchases item(s) to us. Please ensure that your item(s) is packed well to prevent damage. We strongly recommend that you use a reliable postal service with parcel tracking services.

Should you have any further enquiries, please feel free to contact Customer Service at info@trudtox.com