How long will the delivery take?

October 27th, 2016|

We aim to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped to you as fast as possible. If we are unable to meet the estimated delivery date, we shall not [...]

Where do you deliver to?

October 27th, 2016|

All products are deliverable internationally. Kindly refer to the list below: Zone Destination countries 1 Brunei Singapore Cambodia Hong Kong Laos Myanmar Philippines Thailand Indonesia Vietnam 2 Other countries

How much are the delivery charges?

October 27th, 2016|

Once you have added your item into the shopping cart, you can then enter the country and postcode of delivery to get an estimate of the delivery charges.

Will there be customs and import charges?

October 27th, 2016|

Customs or import duties may be charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel. As customs and import duties vary, we are unable to tell you the exact costs. Do contact your local customs office to find out about additional charges.

How long does it take for my parcel to reach me?

October 27th, 2016|

Typically, we aim to send out all items on the next working day. However, as an estimate, you can expect your items to be shipped out within 5 working days (Monday-Friday) of your purchase, excluding public weekends & holidays. You will receive an email with your tracking number once your order has been shipped. You [...]

I have not received my parcel. Who can I contact?

October 27th, 2016|

Please get in touch with our customer service at info@trudtox.com or whatsapp +6012-386 0488